Sunward bound - Customer service - Contact us



We love hearing from you guys! Feel free to get in touch with any questions or enquiries, or just to say hello and send some love!



What if I am in between 2 sizes?

If you are between 2 sizes we recommend going for the larger size. The hat has an adjustable toggle on the head which you can pull to tighten.

How do I care for my hat?

To keep your hat nice and clean we recommend washing it out with fresh water after each use, and make sure you hang it out! If you need to give it a more thourough clean you can handwash it with warm water in the sink. Make sure you hang it out to dry after each surf !

Do you accept returns?

We can offer you an exchange if you recieve your hat and it is the wrong size, but you must cover the return postage yourself and make sure your parcel is tracked as we take no responsibility for lost packages.

If your item is damaged upon you recieving it and is a garment fault, we can offer a return as long as it is unworn, clean, and within 14 days.

Where are you stocked?

Here is our current stockist list. Please get in touch with individual stores to check their stock levels.